Privacy Policy

We collect information that you provide directly to us and limited technical information generated when you visit this website. We aim to collect only what is needed to respond to enquiries and operate the website.

• Name, work email address, and phone number
• Company name, website, industry, and company size
• Area of interest and the description of your current challenge
• Preferred contact method and your consent to be contacted

Depending on the tools in use, we may receive technical information such as browser type, device type, approximate location derived from IP address, referring pages, and pages viewed. This is used to understand website performance and usage in aggregate.

We do not use tracking or advertising cookies. This website only uses browser storage to remember your light or dark theme preference. Most browsers allow you to block or delete stored data through their settings.

• To respond to enquiries and arrange conversations
• To prepare and deliver the services you ask about
• To maintain records of communications and engagements
• To operate, secure, and improve this website
• To comply with applicable legal and record-keeping obligations

We do not sell personal information. Information may be shared with service providers acting on our behalf, with professional advisers, or where required by law or to protect legal rights.

Information you submit through our contact form or booking calendar is processed by our customer relationship and scheduling provider so we can respond to your enquiry and arrange meetings. We do not sell or share your information for advertising.

If you provide a mobile phone number and agree to be contacted by text message, we may send SMS messages related to your enquiry, such as appointment confirmations, reminders, and replies from our team. Consent to receive text messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out at any time, or reply HELP for assistance. You may also email contact@theyinexus.com to be removed.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not maintain separate client databases. The only information we retain is what you submit through our forms and booking calendar, kept in our customer relationship platform for as long as needed to respond to your enquiry and meet legal, accounting, or record-keeping requirements. You can ask us to delete it at any time.

We take reasonable organisational and technical measures to protect information against unauthorised access, loss, and misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Information may be processed in countries other than the one you live in, depending on where our providers operate. Where that occurs, we seek appropriate safeguards for the transfer.

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, to object to certain processing, or to withdraw consent. To make a request, use the contact details below. Our operations are governed by the laws of the United States of America.

This website is intended for business users and is not directed at children. We do not knowingly collect information from children. If you believe a child has provided information, please contact us so it can be removed.

This website may link to external websites we do not control. Their privacy practices are governed by their own policies, which we recommend reviewing.

We may update this policy as our tools, providers, or practices change. The revised version applies from the date it is published here, and the "last updated" date above will be amended.

Privacy questions and requests can be sent to contact@theyinexus.com.